Claims management:
Protect your goods customized insurance solutions

 

Claims Management: Rely on our experience for effective and timely resolution

In case a claim occurs during the transportation of your goods, our company is ready to offer you professional and efficient claims handling service. Our priority is to ensure a quick and satisfactory resolution for all our clients, addressing each step of the process with competence and transparency.

Here is how we go about claims handling:

• Reporting the claim: As soon as you become aware of damage to transported goods, it is important to inform us promptly, providing all details about the case. Timely communication is critical to start the claim resolution process effectively.

• Case assessment: Our team of experts will carefully analyze the information provided, assessing the situation and determining the extent of damage and possible causes. At this stage, we may request additional information or documentation to complete our assessment.

• Contact with the insurance company: Based on the assessment made, we will contact the insurance company and file the claim on your behalf. We will handle all communications with the company, making sure the process goes smoothly and on schedule.

• Damage appraisal and estimate: If necessary, an insurance appraiser may be hired to assess the damage and determine the amount of compensation. We will work with the appraiser to ensure that the assessment is accurate and unbiased.

• Claim resolution: Once the assessments and expert reports are completed, we will negotiate with the insurance company to obtain the best possible compensation for your case. We will keep you constantly updated on the status of the claim and the results of negotiations.

Rely on our experience and professionalism to handle claims quickly and effectively, giving you the peace of mind you need to focus on the core activities of your business.